Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at service@amm-ltd.co.uk. Please note that returns will need to be sent to the following address: Unit C3 - Bay 1, Scholefield Mill, Brunswick Street, Lancashire, Nelson, BB9 0HU.

If your return is accepted we will provide a DN reference, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

Return shipping costs are not included.  A restocking fee may be payable.

You can always contact us for any return question at service@amm-ltd.co.uk

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

Contact us at service@amm-ltd.co.uk with any exchange requests.

Refunds
 
If more than 15 business days have passed since we’ve approved your return, please contact us at service@amm-ltd.co.uk.